Centribal’s Push APP allows you to send SMS and WhatsApp push messages individually or in bulk from Zendesk or Centribal Platform. You will also have statistics of the campaigns sent.
Use it to:
Notify relevant promotions or offers, manage appointments, generate leads…
AI Conversational Platform
Integrate your chatbot with your customer service team and turn it into a hybrid. The chatbot will answer the most common queries and procedures so that your agents spend their time only on the most complex incidents.
Integrate with:
CRM tools, Ticket management, Instant messaging and RRSS.
How does Centribal Platform work?
Creates
Have your chatbot ready in 3 minutes. Alone or using our Onboarding.
Integrate it
In one click on the favorite channels of your customers.
Use it and train
And improve your support day by day for your customer experience.
Zendesk Audit
Service for companies that already have Zendesk implemented but are not taking full advantage of it. As Zendesk Premier Partners, we will review how Zendesk is being used to its full potential.
In 4 steps :
Discovery, instance analysis, proposal of changes and custom integrations
Other Centribal solutions
We digitize processes, connect people, and designed technological personalized (tailored) solutions according to our clients’ needs.
Our solutions simplify communication and improve proceedings in sales, marketing and CRM departments, helping them to achieve objectives and satisfaction goals.
Discover them!
Technical support. We reduce your technical support costs. We solve incidents in your IT assets; 24 hours a day and 365 days a year!
97% satisfaction index regarding incident resolution and 360º monitoring of internal and external Helpdesk services
We develop platforms that digitalize processes, connect and optimize your resources, increasing the efficiency of your service by 30%.
We develop platforms that digitalize processes, connect and optimize your resources, increasing the efficiency of your service by 30%.
We connect channels to boost user experience, improving on an 35% IT support efficiency.
We help you improve the user experience by increasing the efficiency of your technical support by 35%.
Technical support. We reduce your technical support costs. We solve incidents in your IT assets; 24 hours a day and 365 days a year!
97% satisfaction index regarding incident resolution and 360º monitoring of internal and external Helpdesk services
We connect channels to boost user experience, improving on an 35% IT support efficiency.
We help you improve the user experience by increasing the efficiency of your technical support by 35%.
We develop platforms that digitalize processes, connect and optimize your resources, increasing the efficiency of your service by 30%.
We develop platforms that digitalize processes, connect and optimize your resources, increasing the efficiency of your service by 30%.
Awards
Awards
TOP 5 chatbots on Hubspot.com
Best 2023 chatbot in Bloo.media
Zendesk Partner Deal Of The Year
International presence
Centribal is a company without frontiers, we work with clients around the world. Our versatility and strategic approach allows us to adapt our experience and knowledge to multiple markets, regardless of the country or territory where your company develops.
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